How to submit a correction request or complaint?
Step 1. Identify the issue
Identify and locate the article, video, or piece of content that you believe contains an error or problematic information.
Note the specific part of the content (e.g., a particular statement or fact) that you think is incorrect or misleading. If possible, include the title and publication date of the content.
Step 2. Gather supporting evidence
Gather any supporting documents, links, reports, or other evidence substantiating your claim that the content is inaccurate or misleading.
Briefly explain why the content is incorrect or problematic, citing the evidence you have gathered.
Step 3. Submit your request
Fill out the form which includes:
- Your contact information (name, email address)
- The title and URL of the content in question
- A description of the issue
- The evidence you’ve collected
- Your written summary of the problem
Step 4. Confirmation receipt
After submission, you will receive an automatic confirmation that your request has been received
Step 5. Review
Your submission will be reviewed by the fact-checking team, which may involve re-evaluating the evidence and possibly consulting additional sources or experts.
Step 5. Response
You will get a response within a week after the confirmation receipt.